top of page

Store Policy

Welcome to Creative Nethouse!

At Creative Nethouse, we are dedicated to providing high-quality educational books and creative content for young learners. Our books are available for purchase directly on our website and on Amazon. Please review the following policies carefully before making a purchase.

Purchasing Our Books

  • Direct Purchase on Our Website:
    Shop our collection directly on our website. Simply browse our titles, add your favorite books to your cart, and complete your purchase through our secure checkout.

​

  • Purchase on Amazon:
    For your convenience, our books are also available on Amazon. If you prefer shopping on Amazon, click the provided Amazon link on our website to view our products on their platform. Please note that orders placed via Amazon are subject to Amazon’s payment, shipping, returns, and refund policies.

Payment Methods

  • Website Purchases:
    We offer a range of secure payment options on our website, including major credit/debit cards and trusted payment gateways such as PayPal and Stripe. All transactions are processed securely, and we do not store any sensitive payment information.

​

  • Amazon Purchases:
    Payments for orders placed on Amazon are processed through Amazon’s secure checkout system and are subject to Amazon’s terms and conditions.

Shipping Policy

For Website Orders:

  • Order Processing:

    • All orders are processed promptly once payment is confirmed.

    • Orders are typically shipped within 1-2 business days after processing.

​​

  • Delivery Timeline:

    • Estimated delivery time is 5 to 7 business days, depending on your location.

    • For remote locations, delivery may take slightly longer.

​​

  • Shipping Options:
    • Shipping times and charges vary based on your location and the selected shipping method.
    • Detailed shipping options, costs, and estimated delivery times are available at checkout.​

​​

  • Tracking:

    • A tracking number will be emailed to you once your order has been dispatched.

​

For Amazon Orders:

  • Shipping, delivery times, and tracking are managed by Amazon.

  • Please refer to Amazon’s shipping policies at checkout for more details.

Returns and Refunds

  • Website Orders:
    Your satisfaction is our priority. If you receive a damaged or incorrect item, please contact us within 5 days of delivery. For detailed instructions on returns and refunds, please visit our Returns and Refunds Policy page. Once a return is approved and the item inspected, refunds will be processed within 7–10 business days.

​

  • Amazon Orders:
    Returns and refunds for purchases made on Amazon are subject to Amazon’s return policies. Please refer to Amazon’s guidelines for assistance.

Offline Sales

Currently, we do not operate physical retail locations. However, we occasionally participate in local events and book fairs. Keep an eye on our website and social media channels for updates regarding offline sales opportunities.

Customer Support

If you have any questions or require assistance with our products or the purchasing process, please get in touch with us:

  • Email: CreativeNetHouse@gmail.com

  • Phone: 8826377758

  • Social Media: Follow us on Instagram, Facebook, and YouTube for the latest updates and support.

Privacy Policy

Your privacy is important to us. Any personal data collected on our website (e.g., via order or contact forms) is used solely for processing your orders and providing customer support. We do not share your information with third parties without your consent. For more details, please review our Privacy Policy page.

Future Plans

As we continue to grow, Creative Nethouse plans to expand our offerings and explore additional sales channels. Stay tuned for exciting updates on our website and through our social media channels!

Terms and Conditions

By using our website and placing an order, you agree to comply with our store policies, Terms and Conditions, and all applicable laws. Please note:

  • The policies above apply to purchases made directly on our website.

  • Orders placed via Amazon are governed by Amazon’s policies regarding payment, shipping, returns, and refunds.

Creative Nethouse reserves the right to update these policies at any time without prior notice. We encourage you to review them periodically.

Payment Method

Payment Methods

Available Payment Options

  • Debit Card:
    Enjoy a secure and straightforward transaction using your debit card. Simply enter your card details during checkout to complete your purchase.

​

  • Credit Card:
    We accept credit card payments, allowing you to use your preferred credit card for a hassle-free experience.

​

  • UPI (Unified Payments Interface):
    For a quick and seamless payment process, you can complete your transaction using UPI. Just select your UPI app at checkout and follow the instructions.

​

  • Other Options:
    In addition to the above methods, we are working to integrate more payment options to cater to your preferences. Stay tuned for further updates!

Please Note

  • Cash on Delivery (COD): Currently, Cash on Delivery is not available.

​

  • Payment Method Integration: Our payment method system is still in progress, and we are continuously enhancing it to provide you with even more options and a smoother checkout experience.

​

  • If you have any questions or require assistance with your payment, please do not hesitate to contact our customer support at:

​

Thank you for choosing Creative Nethouse. We appreciate your patience and support as we work to improve your shopping experience.

bottom of page